What Our Customers Are Saying
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-Anonymous
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SOOOO Happy Again w/our 2nd Travel Trailer Purchase from Ron Potts RVs.
Great knowledgeable salesman, Russ Conley, with great team and comfortable atmosphere.Reva and Ron Lang, Johnstown, OH -
From my Winter home in Florida I hunted for the right camper for nearly 3 months on the internet from Florida to my Summer home in Ohio. I called a couple dozen dealers to see what was available. But when I called Ron Potts RVS a salesman named Russ Conley answered the phone.He had a very cheerful voice, unlike the others. We talked about all the campers, even campers he didn't sell, yet there was no pressure to buy. We had several conversations over the next several weeks, and when I arriver at my Summer home in Ohio I stopped in to see Russ personally. Russ helped us to decide on the right camper for us and our needs, and we purchased the camper of our dreams. Overall, he spent several hours on the phone talking to us with no pressure, just being factual. When we decide to buy again, Ron Potts RVS with Russ will be our first stop. Their store is very clean, with various campers on their showroom floor. They show extreme professionalism. Before I drove away with my new camper Russ explained the operation of everything on the camper. The support staff with Mary Lou and Alexus - parts, and Larry - maintenance just to name a few, were very courteous and friendly.
Ray Neighbarger, Mt Vernon, OHIO -
Potts RV sales was one of 5 different Dealerships my husband and I had visited. Ron Potts dealership was of the utmost professional, kind, understanding and patient dealerships we had the PLEASURE of doing business with. After touring and talking with both Russ and Ron we knew without a doubt we were doing business with this establishment. From the buying experience with Russ to the guided one on one review of our new travel trailer with Larry in the service department, we walked away very confident in our purchase. I highly recommend making this business your first stop in your RV
Catherine Miller, Reynoldsburg, OH -
Potts RV sales was one of 5 different Dealerships my husband and I had visited. Ron Potts dealership was of the utmost professional, kind, understanding and patient dealerships we had the PLEASURE of doing business with. After touring and talking with both Russ and Ron we knew without a doubt we were doing business with this establishment. From the buying experience with Russ to the guided one on one review of our new travel trailer with Larry in the service department, we walked away very confident in our purchase. I highly recommend making this business your first stop in your RV
Catherine Miller, Reynoldsburg, OH -
Potts RV sales was one of 5 different Dealerships my husband and I had visited. Ron Potts dealership was of the utmost professional, kind, understanding and patient dealerships we had the PLEASURE of doing business with. After touring and talking with both Russ and Ron we knew without a doubt we were doing business with this establishment. From the buying experience with Russ to the guided one on one review of our new travel trailer with Larry in the service department, we walked away very confident in our purchase. I highly recommend making this business your first stop in your RV
Catherine Miller, Reynoldsburg, OH -
Russ was a very nice person good to deal with very smart about the units he showed us,the Ladies in the ladies in the parts room were supper to us very helpful, Larry was great explained everything clearly all and all a very good buying experience thank you all Bob&Judy West
Robert West, Newark, OH -
I went and looked at the camper for my daughter. I called and spoke to Russ. He explained everything about the camper. I went and looked at it that night and it was everything Russ had described to me over the phone. When I saw it I was surprised to see it was nicer than described. My daughter and her husband purchase the pop up and drove from Indiana to get it. Russ was her salesman I cant say enough about him and how good he was to my daughter and son in law and her two young daughters. He spoke with her several times over the phone and explained in detail everything she needed to have prior to getting there. The experience was great and there was no pressure to buy. I would recommend Ron Potts to any one looking for a RV and recommend you talk to Russ.
Phil Kincaid, Newark, OHIO -
Just picked up our new Cruiser Radiance from Russ at Ron Potts RV. Russ was great to work with and extremely helpful. We traveled 4 hours to get it and everything was ready when we got there. Russ took the time to send me lots of pictures of the camper and helped me in any way he could. Great Experience and I would recommend them to anyone looking for a camper. Entire staff was very friendly.
-Anonymous -
The sales staff and service team was very helpful every step on the process. My wife and I knew before we stopped we were going to by an RV this year. We had already stopped in their location 2 years earlier during their open house in preparation for a future purchase. This was year we were ready to purchased. We attended this years open house to start the process. We told them what price, style, and features we wanted to see. The salesperson was very patient with us and explained in detail all of the options available on each unit we toured. After viewing 15-20 units we ended up purchasing the 3rd RV we viewed. There was no pressured to buy and the financing process was painless. After we purchased the RV we engaged the service department to add additional options. The service staff was very friendly and explained the differences in the grades of each product we could purchase. We recommend anyone looking for an RV to visit Ron Potts RVS before you purchase. We were very pleased with the entire experience.
Steven Fleak, Howard, OH -
We purchased our first RV, a MicroLite travel trailer, last fall and could not be happier with the level of service received from Ron Potts RV staff. We entered the RV purchase experience totally inexperienced, I mean real babes in the woods. We had been to other dealers in the area and they all had the same "sure you can do that and this is the RV for you" type of answer. Being new to the RV arena, it all sounded too good to be true. And it was.However, when we went to Ron Potts RV, everyone took the time to get to know us and what we really needed. They educated us on everything, and I mean everything, so that we could make the right choice for us. When we completed our purchase, I felt confident that they did what was best for us as customers and they were not just making a sale. We were taught about axles, suspension, sway bars and all things tank related. And every time we come back, we are treated as valued customers.We learned the difference between the right trailer suspension and just any other suspension when we took our trailer to Florida this winter. We went with another couple who also have a travel trailer of comparable size but a different brand (same tow vehicle too) While our friend's trailer was bouncing all over the place on the road, we were hardly noticing that we were pulling a trailer at all. That was due to having the right trailer suspension and sway bars. We even had to cross the Everglades with 25 mph sustained cross winds and the trailer handled like a charm!In these days of declining customer service in the retail industry, it is nice to know that the staff at Ron Potts RV still upholds high ethical standards where the customer comes first and they do things right. It has been a pleasurable experience for us all around. Thank you to all the staff that helped these greenhorns start out on the right foot on our RV adventure.
-Anonymous -
I would gladly give ALL 5 stars because they're constantly improving their service. This is the 4th unit we've bought from Ron Potts and will continue to purchase from Ron. Not only is their product great, but they stand behind their product, service, and, most importantly, how well they treat their customers! We are fans and will definitely refer potential new customers to Ron Potts RV's!
Ellen Vosler, JOHNSTOWN, OH -
We bought a Used Forrest River Flagstaff V-Lite TT.
Brock is a Great salesperson! He took the time to understand our needs as we were replacing an old camper and needed the new camper to line up with existing deck and lot size requirements, electrical requirement. He showed us every RV new and Used on the lot that fit these requirements and we bought the same day as We had searched all of Ebay, craigslist and other camper dealers and Ron Potts (Brock) was the only dealer to offer to help us measure their trailers and show us their options. Regards,
David KatzDavid Katz, Doylestown, OH -
The first of June 2015, we purchased our second Class A RV from Ron Potts. We upgraded both in the size and model. The service is prompt and the staff is knowledgeable, and that is why we keep coming back to Potts. They are know our name and greet us by name when we come in to visit or to have service done. We recommend them to those of our friends considering purchasing an RV or TT, and we also recommend them for service as well.
Allan Colgan, Columbus, OH
Great buying experience, good Christian oriented company and employees. Helped first time camper owners really feel a lot more comfortable with a great training session. Didnt try to over sell us on any of there products only suggested on what they think you should have and what you dont need. Great company